Service

production, we can offer a comprehensive logistics and support service

Direct shipping, logistics, calibration, maintenance, repairs and more. For each product, we always aim for the longest service life and highest quality possible.

Is your product ready for the market? That’s when our comprehensive post-production service really comes into its own.

Does your product have specific shipping requirements? How will you get it to your customers? Will it need to be stored? Calibrated? Maintained? What if your customer needs it repaired? We can help with all these considerations and more to ensure the highest quality and longest service life.

Interested in more information? Please get in touch.

Distribution and storage

After production, we will set up tailor-made logistics. This enables us to guarantee the flexible and timely delivery of your product. We can store production runs in our warehouse in the Netherlands and send them directly to the end user on demand. We can also store and dispatch extra stock and specific components as and when required.

Maintenance and repairs

We will take care of any repairs that are not covered by the standard warranty. For this, we will set up a personal RMA (return material authorization) portal in which your products can be registered. From here you can report product faults and, if necessary, return them. Before you return a defective device, we’ll deliver a replacement if required. These agreements will all be set out in an SLA; a service level agreement.

Quality control

We set high standards – for ourselves and for our products – because only the best is good enough for our partners. That’s why we pay particular attention to the quality of the design and production. Using quality reports and continual improvement processes, we can always guarantee an optimal approach.

Life cycle management

We support the entire life cycle of a product. We pay close attention to profitability and sustainable growth. We are constantly innovating and improving, with quality meetings and reports, for example. Does a new standard have to be applied, or has a component become obsolete? We’ll take the initiative and advise you about it.

Taking healthcare to a higher level

Unitron creates high-end life science devices. From design to end product, and from certification to serial production. We collaborate. We co-innovate. We turn your ideas into reality.

We’ve been doing this for global players in the medical sector for more than 30 years. How can we help you?

Take a look at our areas of expertise.